Over 30 years of establishment and development, HDBank has always been steadfast in developing businesses and social activities, building a parallel business culture, creating a distinctive corporate culture.

Happy workplace

HDBank is like the second home of every employee. HDBank is the only Vietnamese bank that has been voted by HR Asia as the best workplace in Asia for many years in a row. HDBank’s policies promote career development while bringing happiness to employees. At HDBank, each employee "may not be the smartest person, but always the best".

At HDBank, employees enjoy a stable source of income and a series of benefits such as preferential loan interest rates, unsecured loans, health insurance, accident, medical care through the joint program of medical examination and treatment at prestigious hospitals, etc. These benefits have contributed to improving the satisfaction level and the desire for long-term commitment of the staff.

Every year, HDBank organizes many exciting internal activities to engage employees with a series of programs: accompanying business units, teambuilding, National Arts Awards – Stars of HDBank, HDBank Sports Festival nationwide, Green Bank, Green Initiative... have attracted participation from a large number of employees.

Training activities are a key focus of HDBank, from basic to advanced training courses, major training programs such as ""Resources"", and training framework for the ""Leadership Seeds"" Program. HDBank builds online training programs, online exams, etc., to help employees participate in many training programs to learn and develop themselves in the most convenient way but without affecting working and resting time. HDBank improves the quality of human resources in the technology age by sending IT personnel to participate in domestic and foreign training courses, visit practical models based on technological developments in advanced countries, and conduct technology awareness training classes for the whole bank.

Active in social welfare and charity work

During the development process, in addition to continuous efforts to grow, HDBank also always preserves and promotes the tradition of mutual support within the enterprise and in community activities. HDBank has always been an active bank in the implementation of preferential credit projects and programs according to the policy of the State Bank, as well as always paying special attention and making practical contributions for the community.

For many years, HDBank has cooperated with Ho Chi Minh City Sponsoring Association for Poor Patients, Vietnam Children's Fund, and Ho Chi Minh City Fund for the Poor to carry out annual activities to help the less fortunate across the country such as: giving health insurance cards to impoverished households, giving funding for eye surgery to poor people with cataracts, building houses of love, awarding scholarships to poor students in highland regions, funding for bridge construction in rural areas, supporting cattle and buffalo purchase for people in rural areas, etc.

In addition, the Trade Union and the HDBank Youth Union also organized many visits to hand gifts to underprivileged people in remote areas across the country.

At HDBank, many activities aimed at betterment of the community and society, helping poor households reduce the cost of medical examination and treatment, so that people can feel secure to work to improve their lives and rise out of poverty. These activities are a testament to the HDBank’s motto "Committment to the highest benefits".

Invest in the young generation

HDBank has accompanied the HDBank International Chess Tournament since 2011. This is the largest annual international chess tournament organized by Vietnam under the competition system of the World Chess Federation (FIDE) starting from 2011. The tournament is organized by the Ho Chi Minh City Development Commercial Joint Stock Bank (HDBank), Vietnam Chess Federation and Ho Chi Minh City Chess Federation with the authorization of the Ho Chi Minh City’s Sports Administration and the support of the People's Committee of Ho Chi Minh City.

As a sponsor, HDBank decided to make a long-term investment in Chess for two reasons. Firstly, Chess is a sport that anyone can play: from children to students and the elderly. Second, Chess is a sports capable of connecting countries through the language of the intellectuals - the language of Chess.

Through each season, the HDBank International Chess Tournament has experienced an increase in the quality of the tournament as well as the number of players, from more than 42 countries and territories of 5 continents around the world participating in the competition. Through the organization of the top chess tournament, converging the quintessence of the world chess village, Vietnamese players will have more opportunities to compete with players from all over the world.

From the cradle of the HDBank International Chess Tournament, many domestic chess talents have been discovered and fostered such as: Le Quang Liem, Dao Thien Hai, Cao Sang, Tu Hoang Thong, Nguyen Duc Hoa, Tran Tuan Minh, Nguyen Van Huy, Nguyen Anh Khoi, Pham Le Thao Nguyen, Nguyen Thi Mai Hung…

According to experts, in Asia, the HDBank tournament is considered the most attractive, with a high level of expertise compared to international chess tournaments in the world. The tournament also contributes to bringing the image of a beautiful, peaceful, and developing Vietnam to the world and bringing the world to Vietnam.

Since 2017, HDBank has accompanied the Futsal Tournament to join hands to raise the level of Vietnamese futsal in regional and continental arenas. Right in 2017, Vietnam Futsal football has achieved a proud result. Vietnam Futsal Club reached the semi-finals of the Asian Club Futsal Cup for the first time. Together with the HDBank International King's Prize, the Futsal Tournament has contributed to improving intellectual and physical strength and promoting the brand and image of Vietnam to international audience.

Being one of the leading commercial banks in Vietnam with continuous rapid growth over the years, HDBank have faced many obstacles over the course of its development. In order to maintain such stability and successes, apart from sensible and efficient strategies, HDBank also sets its own specific responsibilities with an aim for sustainable development.

Contributing to Vietnam's Green Economy and sustainable growth, HDBank has pioneered the "greening" of credit lines in the fields of high-tech agriculture, renewable energy and eco-friendly production methods. Accordingly, since 2018, HDBank has started sponsoring green projects in Vietnam. HDBank provides customers with the best financial solutions towards sustainable values, helping to promote the development of renewable energy, ensuring national energy security, and supporting hi-tech agriculture. Up to now, HDBank has disbursed more than VND 13,000 billion for green projects.

In early November 2021, HDBank and DEG (Development Finance institution of Germany's KFW Reconstruction Bank) signed a cooperation agreement on arranging 200-300 million USD capital. Simultaneously, HDBank and Proparco (French Development Finance Organization) also signed a long-term credit financing cooperation agreement worth 100 million USD. The agreements are based on cooperation for sustainable development, creating long-term values ​​for the economy as well as the community and society, in which, HDBank plays the role of servicing and disbursing bank for renewable energy development projects in Vietnam.

In December 2021, HDBank and International Finance Corporation (IFC) - a member of the World Bank - signed a contract to provide a loan of 70 million USD to increase capital for renewable energy projects in Vietnam.

RESPONSIBILITY TOWARDS ITS EMPLOYEES

Having considered human resources as the decisive factor of its success, HDBank has been building:

A top working environment:

• HDBank has created an energetic, friendly, efficient and passionate workplace. All employees are encouraged to maximise their potentials to enjoy the best benefits, the equal professional development opportunities and the transparent promotion processes which reflect correctly their endeavours and devotion.
• Over the years, HDBank has always maintained a professional working environment, applied outstanding policies and benefit programs for employees: productivity bonuses, loan interest incentives, unsecured loans support, periodic health care, international health insurance for employees with more than 5 years of seniority...
• Domestic and foreign training courses on soft skills, human resources, and information technology are also organized periodically, helping to improve the quality of human resources in the technology era to realize new strategic goals.
• With the goal of becoming "Happy Digital Bank", HDBank has "digitalized" human resource management activities, helping to connect and develop human resources: launching technology solutions " People World", "People HDBank" App for timekeeping, medical declaration, and employee information management fully and easily; implemeting "Workplace", "Workplace Chat" tools to exchange work and connect information; deploying "E-Learning" in training...
• HDBank also becomes an attractive and modern employer when pioneering the application of the remote working trend for suitable positions.

A professional development programme::

• Through a series of training programmes at local and international institutes, exchanges and internal training, HDBank has developed a crop of rational management and business staff who can aptly answer to any growth demands or ever-changing market.
• In a dynamic environment, HDBankers are trained and re-trained continuously. Skill improvement courses give employees favorable opportunity to develop themselves. Outstanding individuals with leadership skills are trained and fostered for succession planning.

RESPONSIBILITY TOWARDS THE SOCIETY

Having been started and maintained since the establishment of the Bank, social activities are parts of the tradition of HDBank’s staff. Many significant programmes have been launched over the years to plant the seeds of humanity and to reap social development, including the funding of 500,000 cataract surgeries, 10,000 health insurance cards for poor people, many free houses, blood donations, etc.

In addition, HDBank also contributes to the improvement of the national sports, including its sponsorship of the annual HDBank International Chess Tournament and other futsal tournaments, etc.

RESPONSIBILITY TOWARDS ITS PRODUCTS AND SERVICES

With the ambition of bringing practical values and resolving difficulties for customers to facilitate mutual growth, HDBank is determined to introduce a diverse, convenient and suitable portfolio of products and services to meet customers’ demands. Having been committed to its customers’ best interests, the Bank has been, in turn, trusted and selected to participate in their successes for many years.

Recently, HDBank has accelerated the implementation of digitization synchronously with key projects such as: digitalization the customer journey at the counter; digitalization the online customer journey with pioneering technologies such as eKYC, advanced eKYC, integrated authentication via video call...; digitalization of internal communication and exchange systems; collection and analysis of big data; process automation by applying RPA technology; virtual assistant switchboard (Voice Bot) and neo Bank Mobile app. As a result, HDBank both ensures effective business operations in the context of the Covid-19 pandemic and offers customers new and interesting digital experiences.

In addition, HDBank continues to diversify its lines of traditional products and services to meet the different needs of customers, such as: cumulative savings with flexible interest rates, diversified methods, many attractive incentives along with customer care programs that are deployed regularly; Convenient payment services such as bill payment, air ticket purchase, tuition fee and insurance payment... Customers can easily use HDBank's products and services not only directly at the transaction point, but also on a well-invested and secure technology infrastructure system.

HDBank is known as one of the best commercial banks in Vietnam in providing complete financial solutions and services to small and medium-sized enterprises (SMEs). The following products are at the heart of HDBank’s tried and proven solutions tailored to SMEs:

• Supply chain financing: HDBank stands out with its own programmes of supply chain financing. They are launched across the nation for distributors or vendors for the leading local and international businesses in Vietnam.
• Trade finance: HDBank provides comprehensive solutions based on customers’ commercial value chain by combining standardised products and services in international trades with versatile and customised solutions tailored to each customer. In order to facilitate international transactions, HDBank has been establishing partnership with more than 400 agent banks in the world.
• Cash management: HDBank possesses a comprehensive range of tools and services to meet corporate customers’ demands in cash management. The Bank’s income from this service is gradually increasing its weight in the Bank’s total income. In addition to its standard services, the Bank’s sophisticated core banking platform can now connect directly to customers’ framework.
• These results are achieved with the Bank’s dedication, sincerity and endeavours in understanding customers’ needs and providing them solutions to win their trust.

RESPONSIBILITY TOWARDS LOCAL ECONOMIC GROWTH

With the difficulties and desires of local customers in mind, HDBank has been customising its products and services according to the local and economic characteristics of each region.

Notwithstanding its support for customers’ business, living standards and financial conditions, HDBank is also concerned with and wants to contribute to the local growth at its locations. This is well-received and commended aspect of the Bank’s culture.